Terms and Conditions
Welcome to the website of Corio Physio Group (“we”, “our”, or “us”).
By accessing this website or using our services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our website or services.
1. Use of Website
The content on this website is provided for general information purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
We may update or modify website content at any time without notice.
2. Medical Disclaimer
Information provided on this website does not constitute medical advice.
You should not delay seeking professional healthcare advice based on information obtained from this website. Always consult a qualified health professional regarding your specific condition.
Engaging with our website does not establish a practitioner–patient relationship unless you have formally booked and attended an appointment.
3. Appointments and Bookings
Appointments may be made via phone, email, or online booking systems.
By booking an appointment, you agree to:
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Provide accurate and complete information
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Attend your scheduled appointment on time
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Notify us in advance if you need to cancel or reschedule
We reserve the right to refuse or cancel appointments at our discretion.
4. Cancellation and Missed Appointments
We require at least [24 hours] notice for appointment cancellations or rescheduling.
Failure to provide adequate notice may result in a cancellation fee.
Missed appointments (“no-shows”) may incur the full consultation fee.
5. Fees and Payments
All fees are payable at the time of consultation unless prior arrangements have been made.
We may accept payments via EFTPOS, credit/debit card, or other approved payment methods.
If your treatment is funded through:
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National Disability Insurance Scheme (NDIS)
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WorkCover Victoria
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Transport Accident Commission (TAC)
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Medicare
You are responsible for ensuring that appropriate approvals, referrals, and claim details are provided. Any fees not covered by the relevant scheme remain your responsibility.
6. Liability
To the maximum extent permitted by law, Corio Physio Group excludes liability for any loss, damage, or injury arising from:
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Use of this website
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Reliance on website content
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Delays or interruptions to services
Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.
Our services come with guarantees that cannot be excluded under Australian Consumer Law.
7. Privacy
Your use of our website and services is also governed by our Privacy Policy.
We handle personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
8. Intellectual Property
All content on this website, including text, logos, graphics, images, and design, is the property of Corio Physio Group unless otherwise stated.
You may not reproduce, distribute, or modify any content without our prior written consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.
Accessing third-party websites is at your own risk.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will always be available on our website.
Continued use of our website or services after changes are published constitutes acceptance of the updated Terms.
11. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Victoria.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact: